The hidden cost of enterprise CMS

Most enterprise CMS budgets are judged on one number: the licence fee. But the licence is rarely where the real cost sits. It shows up later, in how much you rely on developers to make basic changes, how long it takes to get content live, and how far your content operation has actually matured versus how far it was supposed to.
We’ve pulled together where those hidden costs tend to sit, including on platforms like AEM:

• Why developer dependency creeps in, and what it actually costs when marketing can’t self-serve
• Where time-to-publish delays quietly become a cost, not just a frustration
• How to read your own content maturity model, and what it tells you about where your CMS is holding you back

It’s based on the patterns we see across enterprise CMS environments, alongside research into how organisations are approaching technology modernisation.