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    Thermos

    Helping a historic brand find its footing in the new eCommerce landscape.

    Man using Thermos timbler

    Since 1904, Thermos has developed and manufactured consumer products that harness the power of vacuum insulation.

    Services & Technology

    Thermos website desktop
    Four people with Thermos can insulators
    Thermos website mobile

    The Result

    38%

    38%

    Increase in Conversion Rate

    496%

    496%

    Increase in CTR

    468%

    468%

    Increase in Revenue

    Thermos website desktop
    Thermos website mobile
    Thermos food jar
    The Challenge
    Migrating to a new eCommerce platform in just 8 weeks
     
    Both Thermos and its sister brand, Lifefactory, were operating on a legacy version of the Magento eCommerce platform. To continue to grow and scale its operations, Thermos determined it was necessary to migrate to Shopify Plus, a leader in cloud-based, enterprise-level eCommerce solutions—and a long-term Codal partner.
     
    Thermos came to Codal with an ambitious task: Successfully migrate its eCommerce infrastructure from Magento to Shopify Plus in just eight weeks. We’re always up for a challenge, and working with a legendary brand on a tight timeline sounded right up our alley. Codal was proud to partner with Thermos to deliver a truly transformational eCommerce experience.
    Thermos website desktop
    Discovery
    Mapping out the migration to Shopify Plus
     
    Codal began with an extensive Discovery process, aimed at fully understanding Thermos’ wants, needs, expectations, and desires from the Shopify Plus platform—as well as establishing an understanding of Codal’s approach to the migration process.
     
    After learning the ins and outs of Thermos’ existing business logic, workflows, and third-party vendors, Codal got to work. Our design and development team took the information gathered in Discovery to architect a Shopify Plus solution that not only aligned with Thermos’ long-term business goals, but also integrated seamlessly with its existing technology stack.
    Thermos website mobile
    Development
    Revamping the front- and back-end experience
     
    Codal’s UX designers revamped Thermos’ eCommerce storefront to reflect the brand’s history and values, while also creating an intuitive, streamlined customer experience. Our team worked closely with Thermos’ in-house designers, offering expertise on eCommerce best practices and the Shopify Plus platform itself. This helped to ensure that the business was seamlessly integrated into the new eCommerce platform, so that it could effectively make updates and customizations to the online shopping experience over time.
     
    Codal’s development team provided live workshops, where the Thermos team could watch our engineers code in real time and address any questions or concerns as they arose. Codal also assisted the business in bringing all of its order fulfillment capabilities and operations in-house, after separating from a costly, outdated third-party logistics system.
     
    Thermos primarily competes in two different industries: sporting goods and home & garden. We gathered KPI averages for businesses in both sectors, then compared those averages to the data from Thermos’ revamped eCommerce website. Here are a few game-changing results that the brand has experienced since partnering with Codal:
     
    Daily sessions on the Thermos site are 1,360.29% greater than the sporting goods industry average, and 1,342% greater than the home & garden average.
    Sessions that result in a user adding items to their cart are 75.12% greater than the sporting goods industry average, and 58.68% greater than the home & garden average.
    Sessions where a user makes it to checkout are 45.62% greater than the sporting goods industry average, and 41.06% greater than the home & garden average.
     
    In a very short timeframe, Codal helped Thermos launch a cutting-edge eCommerce presence with an optimized customer experience that’s built to scale. With its fulfillment capabilities now aligned with the versatile Shopify Plus platform, Thermos is poised to deliver superior customer experiences and offer its much-loved products to a new generation of consumers.
     
    In a very short timeframe, Codal helped Thermos launch a cutting-edge eCommerce website with an optimized customer experience that’s built to scale. With its fulfillment capabilities now aligned with the versatile Shopify Plus platform, Thermos is poised to deliver superior customer experiences and offer its much-loved products to a new generation of consumers.