Optimizingstorageoperationswithintelligentworkflows
Codal built a comprehensive workflow management platform for CallPotential, streamlining call center operations for storage facilities through task automation, AI-powered analytics, and customizable customer routing. The solution boosts efficiency, improves collections, and provides real-time insights, helping storage operators optimize both sales and customer experience.
FASTER COLLECTION OF PAYMENTS
by 35%
DECREASED IN AD SPEND
45%
CUSTOMER RETENTION RATE
99%

Built by storage industry veterans, the CallPotential platform empowers storage companies to boost sales, automate collections, and run their facilities more efficiently.
The challenge
The solution
Improving call center performance with recorded calls
Automating workflows for past due payments and sales outreach
Analyzing call center performance with real-time analytics
Building custom APIs for seamless connectivity between CallPotential and external business systems
The results
35%
faster collection of payments
45%
reduction in ad spend
99%
customer retention rate
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