emerging technology

When To Say Goodbye To Your Legacy Software

November 1st, 2018

Nobody likes breakups. They’re messy, complicated, and nearly always take time to process, understand, and eventually accept. And that’s just when they’re between two people.

Ending things with your legacy software may not be as heartbreaking, but it can be just as much of a disaster. Its concomitant headaches are no longer confined to just you, but instead multiplied across your entire workforce.

So we get it here at Codal—not many people are leaping at the chance to ditch their legacy software for greener pastures. Why would you? Sure, maybe it’s not the best option on the market, but your trusty platform has been there for years, and everyone knows how to use it, right? Sure, you could probably do better, but isn’t it safer to stick with what you know, and not rock the boat?

When To Say Goodbye To Your Legacy Software

Maybe. Maybe not. What I can tell you is that eventually, no matter your sector, your company will have to upgrade its tech stack if it wants to thrive in what is a rapidly modernizing industry landscape. So instead of fighting the inevitable, Codal’s here to help you take a long, hard look at your software, learn when it’s time to make the switch, and find out how to make the transition as seamless as possible.

Compiled by the account managers and business analysts that serve on the front lines of our software development company, here are Codal’s surefire signs it’s time to pull the plug on your legacy software.

It’s Constantly Mooching Off You

Nobody likes a deadbeat S.O. that never foots the bill, so why would you put up with an outdated software that’s putting the same strain on your wallet? Older, monolithic technologies are not only wasting your money by being less efficient, but also can be a money sink for training new employees. Sure, Carol is a whiz when it comes to your CRM from 2004, but she’s retiring to Montauk soon, and it’s going to be costly to train her replacement.

Not only will you waste time training New Carol on an Old Software, but it’s even likely New Carol already knows how to use a more modern, improved version of that system. You’re not just burning time by training new employees with old tech—it’s possible you don’t need training at all. And that’s just the start of the pointless expenses that old legacy tech produces. We haven’t even touched on one of the biggest red flags, both in our relationships with people and platforms.

It’s Way Too High Maintenance

When your old software breaks, who you gonna call? Wait—you’re calling? You know nearly all modern software solutions have much faster, more robust support channels, right? Why waste time on hold at a call center when you could resolve the issue with a number of more efficient resources available to you?

When To Say Goodbye To Your Legacy Software

The fact is, repair & maintenance of an outdated system is never easy, and sometimes downright impossible. So you have two options: you can begin a labor-intensive, time-consuming search for someone who knows their way around this dinosaur tech, or you could shunt it to your IT department. Neither are attractive, and both could require you breaking the piggy bank to implement.

It Doesn’t Get Along With Your Friends

Your digital infrastructure is only as strong as its weakest link, and if your CRM is top-of-the-line, your ERP is state-of-the-art, and your CMS is old enough to legally drink, guess which one is dragging down the team?

Legacy tech does not integrate well with better, more robust software solutions, which means more inconveniences, more workarounds, and more headaches for you and your team. When you’re running outdated tech, you’re sandbagging your modern software as well, and you’re not optimizing your processes to their full potential.

It’s Untrustworthy

Whether your company handles the private data of millions or dozens, chances are your office’s platforms are storing some sort of sensitive information. The Cyberthreat Defense Report recently estimated that over seventy percent of companies had been compromised by hackers in just the past year. How well do you think your forgotten software system can withstand a cyber attack in 2018?

When To Say Goodbye To Your Legacy Software

I think we both know the answer to that. Modernized systems already have the necessary defensive counter-measures and security needed to ward off attacks like these. Don’t risk the data of your users, your employees, or yourself, just because upgrade your software sounds like a hassle.

It’s Just A Tool

I’m talking about the difference between a tool and a bona fide solution, the difference between a piece of technology that helps you get it done, vs. tech that does it for you. It’s likely your old software is the former when it could be so much more.

Saying goodbye to your legacy technology can be daunting, even scary. But if you’re unsure about the migration, not sure what the right successor is, or just want to entire transition out of your hands and into those of a professional—I’ve got good news. Breaking up is hard to do, but Codal can make the switch much, much easier.

Clare Bittourna


Clare Bittourna is on Codal's digital marketing team. Responsible for designing marketing materials and proposals, Clare also tackles various aspects of marketing campaigns at Codal. When she's not at work you can find her playing with her pup, finding new restaurants to enjoy in Chicago, or traveling.


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